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July 19, 2008

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Scott

A few suggestions for things you can have against chain restaurants:
1. They are crowded and noisy by design.
2. They are part of publicy traded companies (OSI in this case) and are pressured annually to decrease costs and increase revenues. This generally is achieved by decreasing the quality of ingredients, herding more people in and out at a faster pace, selling of more high margin meals and add-ons like gimmick desserts and drinks. If you don't believe me look at the investor's quarterly analysis of same store sales and costs and you will see what really drives the chains.
3. The silly theme pictures that the chains reproduce for each restaurant have no meaning other than to make you believe they have some meaning.
4. They silly themes couldn't be further from reality. Eating in Carrabas is about as far away from eating in a real Italian family's home or restaurant as you can get.
5. The portions are huge, high fat and high margin. They are intended to fill you up with ingredients that are as cheap as possible as quickly as possible.
6. Most of the patrons in these restaurants are obese and don't seem to care or realize that the food the chains are feeding them is a major contributor to their obesity.
7. The Carrabba's in Gainesville goes through great effort to make sure it is indistiguishable from the Carraba's in any other city. This ensures maximum savings on bulk ingredients. It does not ensure you get high quality ingredients but that is not their concern. Continual cost decreases is.
8. The people cooking your food have zero creative input into what they feed you. They are cooks who follow fast-food like guides for each meal. This allows for labor cost savings because the training is simple the cooks easy to replace.


matt

Scott,

There's certainly lots of bad chain restaurants out there (and I spent most of my time supporting local restaurants), but your post just comes across as sour grapes.

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